As the final exams for Class 10 and Class 12 approach, stress levels among students are understandably high. Recognising the emotional and mental challenges that many students face during this period, the Central Board of Secondary Education (CBSE) has taken a commendable step by launching a 15-day free helpline and counselling service for students across India. This initiative is not only timely but reflects a compassionate approach towards students' overall well-being.
A Support System When It’s Needed Most
The CBSE helpline aims to offer a listening ear and professional guidance to students feeling overwhelmed due to exams. Whether it’s exam stress, anxiety, pressure from expectations, or time management issues, the helpline is designed to address it all. Parents and teachers are also encouraged to make use of this service to better support the students under their care.
24/7 IVRS Support on 1800-11-8004
The helpline is accessible round the clock through IVRS (Interactive Voice Response System) by dialling 1800-11-8004. This means students can get immediate support at any time of the day. The IVRS provides pre-recorded answers and expert advice on frequently faced concerns like:
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Stress Management Techniques
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Time Management Strategies
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Exam Preparation Tips
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Dealing with Exam Anxiety
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Balancing Studies and Well-being
This tool ensures that no student feels alone in the lead-up to their board examinations.
Expert Counsellors Available
In addition to IVRS, CBSE has also deployed trained counsellors who are available to provide personalised guidance. These experts offer advice in a friendly and empathetic manner, ensuring that students feel heard and supported rather than judged. Their experience in handling adolescent psychology helps them offer real, practical solutions tailored to individual needs.
Why This Matters
Every year, lakhs of students sit for the CBSE board exams, which are seen as a turning point in academic life. While academic pressure has always existed, the current generation also faces distractions, uncertainty about the future, and high parental expectations. Initiatives like this free CBSE helpline provide a safe, stigma-free platform for students to express their concerns.
Moreover, acknowledging mental health in an academic context sends a powerful message: success isn’t just about marks—it’s also about mental resilience.
Tips from CBSE Experts
Here are a few key tips shared via the CBSE helpline to help students manage exam time better:
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Create a Daily Study Plan
Break your syllabus into small parts and study regularly to avoid last-minute pressure. -
Take Breaks
Study in intervals of 40–50 minutes with 10-minute breaks to refresh your mind. -
Eat Well and Sleep Properly
Don’t sacrifice sleep for revision. A well-rested mind retains more. -
Talk to Someone
If you’re feeling anxious, speak to a friend, parent, or use the CBSE helpline for guidance. -
Practice Past Papers
Solving previous year question papers helps build confidence and identify weak areas.
A Step Towards Holistic Education
CBSE’s 15-day free helpline is more than just a support tool—it’s a testament to the evolving mindset in Indian education. Mental wellness is slowly but surely being recognised as essential to academic performance, and this initiative is a much-needed nudge in the right direction.
By taking care of the emotional needs of students, CBSE is setting a precedent for other educational boards and institutions. It reminds us that behind every roll number is a young mind and heart that deserves care, patience, and understanding.
Final Thoughts
If you're a student preparing for your CBSE board exams, remember that you are not alone. Help is just a phone call away at 1800-11-8004. Don’t hesitate to use this free service—it might be the confidence booster or calming voice you need to do your best.
Your mental well-being matters just as much as your academic performance. Take a deep breath. You’ve got this.
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